V K Sanjeed 
Discover what is first response time in the contact centre context and why it’s crucial for measuring performance. Learn how it impacts sales, customer satisfaction, and staffing strategies.
SIP (Session Initiation Protocol) trunks are virtual phone lines that allow businesses to make and receive calls over the internet to anyone with a phone number. If you’re sitting on the fence on SIP, here are 5 benefits you should consider.
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Whether you’re a technology provider looking to provide better coverage to your APAC customers, or a business looking to move voice calling to the cloud, you will benefit from switching to SIP trunking with Toku.
Monnan Miah